FAQs – Your Questions, Answered

How long until I receive my custom steering wheel cover?

Every cover is tailor-made with precision and care, which means your order will typically arrive within 10-21 working days. If your order falls over a weekend or a holiday, we'll start processing it the very next business day. Remember, we craft each cover to order, just for you – there’s no warehouse of pre-made items. Production times are around 2-4 days, and shipping takes approximately 14-21 days based on your location. If you're curious about the specifics, drop us a line at contact@eastdetailing.com.

How can I track the progress of my order?

You're a part of this journey from the moment you order. To check the status of your custom piece, simply click on "Track My Order" in the main menu. Stay informed every step of the way.

I haven’t received my order confirmation. What should I do?

First, take a peek in your spam folder. Sometimes emails like to hide there. If there's still no sign of your confirmation, there may have been a typo in the email address you provided. Our system sends an automated confirmation within minutes of your order completion. Can't find it? No worries. Email us at contact@eastdetailing.com and we’ll get to the bottom of it.

Why isn't my discount code working?

Discount codes are a bit like puzzle pieces – they need to fit perfectly. Make sure to enter the code exactly as provided, including any capital letters. Remember, some codes may have expiration dates. If you're facing issues, it's not a dead end – reach out at contact@eastdetailing.com, and we'll help clarify any code conundrums.

Can I view your products in person before purchasing?

We operate exclusively online to bring you the best custom steering wheel covers without the confines of a traditional store. Want to see more before making a decision? No problem. Send us an email, and we'll provide you with additional images and answer any questions you may have, typically on the same day.

Do you offer any customization advice?

Absolutely. We understand that choosing the perfect design can be overwhelming. That's why we're here to offer expert guidance on materials, colors, and styles that will complement your car's interior. Just reach out, and let's make your vision a reality.